Delivery Policy – COINSUIT

Effective Date: February 25, 2025

At COINSUIT, we aim to provide a seamless and reliable delivery experience for all our customers. Our Delivery Policy outlines the processes and terms associated with shipping and delivery for products purchased through our website https://coinsuit.xyz/.

1. Order Processing

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email containing details of your purchase. This is not a guarantee of shipment. It indicates that we have received your order and are in the process of confirming availability.
  • Processing Time: We aim to process all orders within 1-2 business days (Monday to Friday). Orders placed on weekends or holidays will be processed on the next business day.
  • Order Status: You can track the status of your order through your customer account on our website or via the tracking number provided once your order ships.

2. Shipping Methods

COINSUIT offers a range of shipping options to ensure that you receive your products in a timely manner. Shipping costs will be calculated at checkout based on the shipping method, destination, and the weight/size of your order.

  • Standard Shipping: Typically takes 5-7 business days for delivery within the United States.
  • Expedited Shipping: Typically takes 2-3 business days for delivery within the United States.
  • International Shipping: Delivery times for international orders may vary. Typically, international orders will take between 7-14 business days depending on the destination country.

We work with trusted carriers like USPS, FedEx, DHL, and UPS to provide you with reliable and fast delivery options.

3. Shipping Charges

Shipping charges are determined based on several factors, including the weight, size, and destination of the package. The final shipping cost will be displayed during the checkout process before payment is made.

  • Free Shipping Offers: COINSUIT may offer free shipping promotions from time to time. Please refer to any promotional terms or banners for specific details.
  • Additional Charges: For international shipments, customs duties, taxes, and import fees may be applied by your local authorities. These charges are the responsibility of the customer.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number and a link to track your order’s progress. You can use this tracking number on the carrier’s website (e.g., UPS, FedEx, DHL) to monitor the status of your package.

5. Delivery Address

  • Accuracy of Address: Please ensure that the shipping address you provide is accurate and complete. COINSUIT is not responsible for any delays or issues that arise due to incorrect or incomplete address information.
  • Address Changes: If you need to change your shipping address after placing an order, please contact us immediately at contact@coinsuit.xyz. We will do our best to accommodate address changes before shipment, but once the order has been shipped, we cannot modify the shipping address.

6. Delivery Times

Delivery times vary based on shipping method, destination, and order volume. Here are estimated delivery times for orders within the United States:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • International Shipping: 7-14 business days (subject to customs processing)

Please note that these are estimated times and may vary during peak seasons or due to unforeseen delays in the shipping process.

7. Delays and Issues with Delivery

While we work hard to ensure timely deliveries, occasionally, shipments may experience delays due to factors beyond our control, such as:

  • Weather conditions
  • Carrier delays
  • Customs processing (for international shipments)
  • Holidays or peak seasons

If you experience any issues with your delivery, please contact us at contact@coinsuit.xyz, and we will work with you to resolve the issue promptly.

8. Lost or Damaged Packages

COINSUIT is committed to ensuring that you receive your orders in perfect condition. However, if your package is lost or damaged during transit, please follow these steps:

  • Damaged Items: If your package arrives damaged, please contact us immediately and provide photographic evidence of the damage. We will assist you in processing a return or replacement.
  • Lost Packages: If your package is lost, please contact the carrier first using the tracking information. If you’re unable to resolve the issue with the carrier, please contact us at contact@coinsuit.xyz, and we will investigate the matter further.

For both lost and damaged packages, please reach out to us within 7 days of receiving your order or the expected delivery date to ensure that we can assist you efficiently.

9. International Orders

COINSUIT ships internationally. Please note the following:

  • Customs Fees and Duties: International customers may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. These fees vary by country, and COINSUIT has no control over them.
  • International Shipping Times: Delivery times for international orders may vary depending on your location, customs processing, and the shipping carrier. Please allow additional time for international deliveries.

10. Contact Us

If you have any questions or concerns about our Delivery Policy, shipping times, or if you need assistance with your order, please don’t hesitate to contact our customer service team: